Ipswich is situated at the centre of the western corridor and a part of one of the fastest growing regions in Australia. The Ipswich CBD is situated 40kms west of the Brisbane CBD. The Ipswich City Council is committed to providing integrated and progressive development and growth management through the application of the Ipswich Planning Scheme and applicable legislation.
Development Planning in Ipswich regulates development in accordance with the Sustainable Planning Act 2009 and the Ipswich Planning Scheme. Development applications may be required for changes to existing development and for new developments. Prior to undertaking a project, it is important to determine if any development approvals are required in order to complete the project.
Customer Satisfaction Survey
We value your feedback and are always looking for opportunities to improve the way we deliver Planning & Development services to our customers. Let us know about your experiences with Council's Planning and Development Department so that we can recognise and reward the great service provided by our staff and address issues that may arise. Sharing your experiences with Council also enables us to understand suggestions on how we can aim to improve our service delivery.
Please click the link below to complete the Customer Satisfaction Survey.
Making Submissions to Development Applications
For information about when an application needs to be publicly notified and how submissions can be made about an application please refer to the Department of State Development Infrastructure and Planning's factsheet by clicking on the following link.
Planning Scheme Property Information Reports
On 1 July 2014 Council introduced a new service to help prospective property purchasers or future applicants to ascertain the planning scheme requirements for a particular property. Customers are now able to apply for a Planning Scheme Property Information Report, which will provide basic planning scheme information specific to a property, including zoning information (with map), development constraints (with maps), consistent and inconsistent uses within the zone and levels of assessment and assessment criteria.
In order to make a request, the following form must be filled out and submitted to Council with the correct fee in accordance with Councils Register of General Fees and Charges.
Queensland Urban Utilities
From 1 July 2014, Queensland Urban Utilities will be responsible for receiving, assessing, providing advice and approving applications for connections, disconnections and alterations to their water and sewerage networks, instead of Council in most instances. As such, customers will need to apply directly to Queensland Urban Utilities for water and sewerage connections, disconnections and alterations.
This change has resulted from the Water Supply Service Legislation Amendment Act 2014 recently passed by the Queensland Parliament. The intention of the new legislation is to streamline the approval process for water and sewerage connections.
If you've got an existing development approval or application lodged with Ipswich City Council please refer to Queensland Urban Utilities' website for a copy of their fact sheet on the transitional arrangements for connecting to water and sewerage services. For further information and fact sheets visit http://www.urbanutilities.com.au/development-services/help-and-advice/water-approval-process or contact the Queensland Urban Utilities' Development Services Customer Team directly on
You may have noticed some changes in the way that the Ipswich City Council contacts you in respect to development applications.
As of 2 January 2013 Ipswich City Council has been notifying applicants by SMS when a decision has been made on a development application.
Furthermore, as of 9 September 2013, Ipswich City Council has been contacting applicants by SMS or email once their application has been lodged. This communication acknowledges receipt and lodgement of a development application and the nominated contact for the applicant (via PDOnline).
To be eligible for this service, applicants are encouraged to include a mobile phone number and an email address in order to take advantage of these services.
Ripley Valley Update
One of the Queensland Government's statutory and land use planning reforms is to return responsibility for planning and development assessment to local government. The ultimate outcome sought for the Ripley Valley Priority Development Area (PDA) is the revocation of the PDA. While the revocation process is being worked through with Ipswich City Council (ICC), development assessment and relevant administration powers have been delegated to ICC as of 30 September 2013.
From 30 September, ICC is responsible for assessing any development applications, other than those that are in the decision stage. Applications which are in the decision stage will remain with the Department of State Development Infrastructure and Planning (DSDIP) on behalf of the Minister for Economic Development. All development applications will continue to be assessed against the Ripley Valley Development Scheme under the Economic Development Act 2012. The Economic Development Queensland (EDQ) development assessment fee schedule and the self certification process for operational works will continue to apply.
For more Information, including planning documents and guidelines and FAQ's please see: http://www.edq.qld.gov.au/infrastructure-and-planning/ripley-valley.html and ICC FAQ's.
Importantly, application lodgement for Ripley Valley Applications will be generally the same as for IDAS applications under the Sustainable Planning Act 2009 with the exception that different application forms are required, and fees must be quoted by Council. It is therefore critical that pre-lodgement discussions occur between ICC and any applicants prior to lodgement in order to identify the applicable application fees. To book a prelodgement meeting, please click here.
Development applications must be accompanied by the relevant development application forms. These forms must be fully completed in order for the application to be properly made. The application forms are produced by the Department of State Development Infrastructure and Planning and are available from the link below.
The ability to electronically lodge development applications to Ipswich City Council is now available via the State Government Smart eDA website. If you wish to electronically lodge an application please click the link below to access Smart eDA. Should you require any additional information regarding the electronic lodgement of development applications via Smart eDA please contact Ipswich City Council on telephone 3810 6888.
Development applications may also be submitted via email, in person or via mail. To submit an application via email, simply complete the relevant application forms and submit them along with any supporting material to email@example.com. Please be advised that there are data limitations for email correspondence. For more information including access to large file transfer services, please contact Ipswich City Council on telephone 3810 6888.
In order for a development application to be processed and considered as efficiently as possible, applications need to be 'well made' and preferably decision ready. To assist applicants in making 'well made' and preferably decision ready applications Council has prepared checklists for the different types of development applications.
- Well Made Application Checklist - Character Areas (PDF, 130 kb)
- Well Made Application Checklist - Reconfiguring a Lot (up to 10 residential lots) (PDF, 107 kb)
- Well Made Application Checklist - Dual Occupancy (PDF, 107 kb)
Council is utilising a full electronic management system of development application files and where possible intends to issue most communications regarding applications electronically via notifications to the applicants nominated email address. It is important that applicants update Council for any changes to their specified email address or if they do not want to receive correspondence electronically.
One of the many benefits of receiving communications electronically from Council includes reduced delivery time of communications resulting in improved overall decision time frames.
As part of the management of all development applications, Council is also able to notify applicants when a decision has been made via an SMS service. It is important that applicants notify Council of any changes to their specified mobile phone number.
Application fees must be paid in order for an application to be properly made. For a copy of the Planning and Development Department fees and charges, please click here.
Application Fees can be paid in person at our customer contact centres, via EFT or through Smart eDA. For more information please contact us.
On 1 October 2012, Ipswich City Council implemented a fast track development application process providing opportunity for an approval timeframe of up to 5 business days in certain instances.
Qualifying development applications which may fall under the new assessment timeframes include those which:
- are decision ready;
- are properly made applications;
- are code assessable only;
- do not have any statutory referral requirements;
- are not subject to significant development constraints; and
- do not necessitate the request for, or lodgement of, further information.
Minor forms of development include the following:
- access easements;
- boundary realignments;
- dual occupancies;
- multiple residential uses up to ten units;
- single residential uses;
- residential reconfigurations up to ten lots;
- building work not associated with a material change of use applications;
- operational work for advertising devices;
- extensions to relevant periods;
- permissible change application to a fast track approval; and
- minor alterations.
Ipswich City Council has partnered with private enterprise to ensure speedy resolution of low risk and less complex matters. This is a great initiative; it increases the speed and efficiency of the approval process, while still ensuring appropriate levels of assessment and consultation.
No special requirements exist for applicants to lodge a potential fast track application. All applications will be accepted using the existing lodgement methods via Smart eDA, electronic lodgement submission, in person lodgements or mailed lodgements. Council will automatically determine whether an application qualifies for fast track assessment upon its receipt.
Applicants are encouraged to demonstrate that no state agency referrals are triggered for their application by including the necessary referrals checklists and ensure all relevant information addressing development constraints has been provided.
Development Enquiries and Pre-lodgement Meetings
Enquiries can be held at the Planning and Development counter or by telephone. They are intended to give you an opportunity to briefly discuss broad development concepts in relation to a particular site with a Council town planner. They are limited in length and should assist in identifying zoning, mapped planning scheme constraints and broad planning intentions for the land as indicated in the planning scheme. The advice you receive over the phone or at the counter from the duty officer should not be substituted for independent professional advice or a comprehensive due diligence process.
To supplement the counter enquiries, pre lodgement meetings are intended to discuss a particular development proposal for a specific site in more detail. The purpose of pre lodgement meetings is to reduce development assessment timeframes by identifying likely 'information request' items, which can be addressed prior to application lodgement. Pre lodgement meetings should be held once you have formulated a development proposal which you feel is compliant with the town plan and other relevant legislation. Proposal details, including proposal plans, should be sent to the officer holding the pre lodgement meeting a week before the meeting to give the officer a chance to adequately prepare for the meeting. If there are particular issues you wish to discuss in the meeting, ensure you make these clear to the planner prior to the meeting. It should be noted that a number of Council officers from different branches or departments may be required to provide information for the meeting, so the earlier the proposal details are provided, the more beneficial the meeting will be. Again, prelodgement meetings should not be substituted for independent professional advice or a comprehensive due diligence process.
Development proponents are encouraged to discuss their intentions with Council prior to lodgement, especially for more complex applications.
Council is contactable in a number of ways:
Correspondence addressed to:
Ipswich City Council
(Attn: Planning and Development Department)
PO Box 191
IPSWICH QLD 4305
Telephone: (07) 3810 6888
Meeting: To request a pre-lodgement meeting, call (07) 3810 6888 or complete an online request here.
Please be advised that the Planning and Development Department have electronic facilities available in our meeting rooms such as computers and projectors with up to date aerial photography and information on services and constraints. These facilities can be useful in presenting and analysing information in respect to development sites and development proposals.
PD Online is an additional tool that can be used to monitor development application activity including processing of current applications, to find out about a property and to view the Ipswich Planning Scheme and Planning Scheme Maps.